Listening Effectively

Course Description

Enhance your listening skills with this course, a crucial competency for success in both personal and professional settings. Explore various types of listening and develop key active listening skills to understand others’ perspectives without judgment. This specialized skill is essential for effective communication, team collaboration, and leadership equity. In today’s distracted world, active listening has become a competitive advantage, offering benefits such as improved employee retention and workplace efficiency. By the course’s end, you’ll master the art of listening, strategically respond to others’ needs, and develop essential communication skills for success in business and life.

Learning outcomes

• Facilitate meaningful communication
• Minimize misunderstandings through effective listening
• Strengthen relationships using listening skills
• Engage more effectively through active listening
• Differentiate between ‘hearing’ and ‘listening’
• Learn techniques for active listening
• Understand the impact of emotions on listening ability
• Identify and overcome pitfalls hindering active listening